Speaking

Test Driving Your Dealership – In-House Consulting

“Test Driving Your Dealership” provides industry proven consulting, training, mentoring, recruiting and team building to make your business thrive in these ever changing and highly competitive times.

With over 30 years’ of automotive experience we deliver in-depth consulting expertise custom tailored to fit the needs of your business…from the front to the back-end. Our consulting services are designed to improve the organizational, people and sales skills of individual and multi-roof dealerships…their Principals, CEO’s, General Managers, Service and Parts Managers and Sales Consultants.

Today’s Customers Build Loyalty Based on Relationships and Satisfaction
True customer loyalty and relationships are not based on brand. Our consulting strategies will teach you the skills and secrets of impeccable customer satisfaction. We’ll teach you and your team how to form solid relationships and make customers loyal to you and to your bottom line!

We Deliver the “Wow Factor” to Dealerships Nationwide
We start from the top, building managers into leaders and building salespeople into professionals. We educate your teams on how to best take care of customers in today’s competitive marketplace. While providing a “Career Ladder” for success, we find and educate salespeople, demonstrating how customer satisfaction will become their best friend.

Proper teambuilding and wowing customers will successfully take your business into the future. Today’s customers are more educated and knowledgeable about their purchase. We’ll equip your team to put that knowledge to work for you, not against you. We’ll show you how to assess their needs and become their ally in providing them with all the information they need to make a more intelligent buying decision. We’ll show you how your sales team can build trust. And you’ll be amazed when sales and customer satisfaction goes through the roof!

Start Growing Your Business and Customer Loyalty Today!

To Learn More or to Schedule a Consulting Engagement

Contact: James Russell at: 941.725.3902 – jim@jimrussellgroup.com

Test Driving Your Dealership – Guest Speaker Service

With over 30 years of automotive dealership experience, Jim Russell is the perfect choice if you are considering a guest speaker for any department or corporate wide meeting, celebration or training event.

Jim will work with you to identify the perfect topic for any planned event. Combining his automotive industry knowledge and engaging personality, his presentations are guaranteed to be informative, inspirational and fun for all who attend.

To Learn More or to Schedule a Guest Speaker Presentation:

Contact: James Russell at: 941.725.3902 – jim@jimrussellgroup.com